Returns Authorisation Request
Don’t worry if your uniforms do not fit, you can send them back to us, free of postage charges (Australian addressed orders only), in exchange for the correct size. All returns and exchanges require a Return Authorisation Number (RAN). Please complete the returns and exchanges form.
Your satisfaction is important to us. Returns or exchanges will be accepted within 2 weeks of receiving your return order. Products that have been used, worn, damaged or not in a re-saleable state are non-returnable.
Customers are responsible for return shipping charges (uniform size exchanges excepted). All returns and exchanges require a Return Authorisation Number (RAN). Please complete the returns and exchanges form below to obtain your RAN.
For your protection, please make sure you insure your return and send it prepaid. Shipping and handling fees are not refundable. Returns sent COD will be returned to the sender.
If you need more assistance you can always contact our Customer Service team on (02) 9211 3128 between 9.30am – 5.00pm AEST Monday to Friday (excluding public holidays), or email [email protected].
Note: Phone orders incur an additional service fee of $8.00